This guide is for students and staff to find information on how Library Services can support your research and teaching in 2020-21. This information is subject to change so please check this guide, and the Service Updates webpage regularly.
The following library services are currently available. All other library sites are closed and onsite services suspended.
We are running a Library Chat Service during the afternoons from Monday - Friday. If you would like to chat to a member of Library Staff during these times please visit our Library Help webpage and fill in the box under 'Contact Us' to begin your chat.
If you are unable to access the UCL campus to collect books that have been requested, for example if you are self-isolating, you can arrange for another UCL Library member to collect them on your behalf. Please email firstname.lastname@example.org to arrange this.
Any books that were due back between 1 December 2020 and 5 March 2021 have been extended until 26 March 2021.
Books can be returned in person 24 hours a day to the Front Gate Lodge in Gower Street (opposite the Cruciform Building) or posted to our address listed on our contact page. For those users who do not wish to visit a Post Office, Royal Mail now offers a Parcel Collect service which allows you to pay for postage online, print off an address label and have your parcel collected from your door.
Please note that we are not currently charging fines for the late return of books.
Our Scan and Send Service allows UCL students and staff to request copies of journal articles and book chapters to be scanned and emailed to you directly.
The main contact point for any library-related enquiries is email@example.com. This service will be staffed Monday to Friday, 09:00 - 17:00, and enquiries will be directed to relevant colleagues.
Our chat service is available during the afternoons from Monday - Friday.
If you have any feedback on our services please use our Library Services Feedback Form.