LibrarySkills@UCL: Training and support

When you register for one of our events that is being delivered via Microsoft Teams, you will receive a web link in the confirmation email. We recommend you join the session 5-10 minutes in advance of the start time in case you encounter any problems with connecting to Microsoft Teams.

When you click on the link to access the meeting you will be prompted to open or download the Microsoft Teams app or to access Microsoft Teams via your Web browser. You will find that the process of joining a Microsoft Teams meeting is quicker and easier if you have already installed the app on your computer or mobile device.

To join a LibrarySkills@UCL session:

• Click on the web link in the confirmation email.
• If you have the Microsoft Teams app installed the app may be launched automatically or you may be prompted to open the app.
• If you do not have the Microsoft Teams app installed, there is a link to download it or an option to join from your browser. If joining from your browser you will be prompted to enter your name. At this stage you can also choose your audio and video settings. For our sessions, please ensure your audio and video settings are off when you join the meeting.
• Click on Join now.
• You will automatically be admitted to the meeting, even if the trainer has not yet joined. Please remain on mute unless the presenter indicates that participants are welcome to unmute. Some of our sessions have large numbers of attendees, so generally we ask attendees to communicate using the Chat.

We are not able to troubleshoot individual technical difficulties with joining sessions. If you are unable to join for technical reasons, please register for a future session..