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LCCOS Staff Conference 2022

Keynote Address

Kasia Lanucha

Kasia was born and brought up in Poland. After her A-levels, she moved to Dresden, Germany where she completed her higher education. Currently living in the UK, Kasia works as the Intercultural Trainer and Coach at the University of Cambridge. This involves supporting students and staff through lecturing, training and one-on-one support. Outside of academia, Kasia has delivered intercultural training to all levels of managers involved in international projects in the engineering, pharmaceutical and IT-sector. 




Keynote Address: Effective communication skills for a global workplace 

Speaking the same language at the workplace alone does not guarantee smooth communication. International diversity can be a cause for misunderstandings or even conflicts because our cultural background plays a big part in how we communicate with others. During this talk, you will find out more about the importance of intercultural competence, how it is applicable to any interaction with colleagues or the public, and what opportunities it can open to address the VUCA (volatile, uncertain, complex and ambiguous) realities that every organisation faces.

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