Explore: Finding books, journals and more

The Click and Collect service is available for all UCL students, staff and external users with a borrowing account, to request books that we hold. The service applies to items that are currently on loan to other borrowers, as well as those on the shelves. Find out more on the Click and Collect Service page.

To request the items that you wish to collect via Click and Collect:

• Log into Explore.
• Click on the Title of the item you require.
• Select Click and Collect in the request options.
• Make a note of the Pickup location. Remember to check the opening hours before visiting.
• Optionally, if you won’t need an item after a certain date, select that date from the 'Cancel request after' calendar'.
• Click on Send request.

You will receive an email notification once your item(s) are ready to be collected. 

Please note that items will be held for three working days (these are Monday - Friday, excluding Bank Holidays and UCL Closure Days).

This service allows UCL staff and students to request book chapters and journal articles (copyright permitting) that are held by Library Services to be scanned and emailed to your UCL email address. Find out more about Scan and Send.

Before submitting your request, please note that copyright law limits digitization to:

• One single chapter from a book.
• One single article from a journal issue

To submit your Scan and Send request:

• Log into Explore
• Search for the title from which you would like a digitised extract.
• Click on the Title of the item you require.
• Click on Scan and Send in the request options.
• Fill in the digitization form. Give as much detail as possible and fill in all the fields. Missing details may lead to a delay in processing your request or in your request being rejected.
• Select a date from the 'Cancel request after' calendar (please allow at least 2 working days).
• Read the copyright declaration and then check the box below.
• To submit your request, click the request button at the bottom of the form.

Note: To request a scan from a print journal which is available in multiple locations select a Location to see the Scan and Send option.

You can find the list of collection points on the Click and Collect page. Remember to check the opening hours of the pickup library before visiting.