If you are unable to install the Mendeley plug-in in Word (Mendeley Cite-O-Matic or Mendeley Cite), it is possible to use the built-in citation tool within Word to insert references from your Mendeley Web library.
First export your references from your Mendeley Web Library:
Next import your references into the:Microsoft Word Citation Manager:
Insert references into your document:
If you are using Office 2016 downloaded from UCL, you may find that you are unable to install the Mendeley Cite-O-Matic or Mendeley Cite plugins. UCL has a policy which prevents third party Office add-ons. In such an instance you may get the message 'We can't load this add-in because we couldn't connect to the catalog'.
There are some alternative options for working with your Mendeley library in Word: