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Library Skills: synchronous (live and face to face) training guide

Guidance, best practices and suggestions on how to design and deliver synchronous library skills training.

Contacting attendees after the event

If you wish to contact attendees after the event e.g. with a follow up email or presentation file, there are a few ways to do this:

  1. Retrieve attendee list from attendance reports. This is available to the organiser of a MS Teams event in the chat once the event has ended. If the session was delivered via Zoom, download the list of participants with email addresses from the Reports in Zoom. See Reports and attendance figures. This has the advantage that you can email only the people who attended but please note that if attendees have joined as guests it will include their personal email address. Ideally personal email addresses should be substituted for UCL email addresses but that will not always be practical.
  2. Retrieve the email addresses from LibCal and send by email. You will only be able to email all registrants and not only attendees. If neither trainer has LibCal admin access, contact Sabrina or Angela.
  3. A message can be sent to all registrants from within LibCal, so this will include people who registered but did not attend. it is not possible to include file attachments to messages sent from within LibCal and no record is retained within LibCal for any correspondence sent so you are advised to cc yourself.

Remember: When sending emails to attendees, please BCC them so that their email addresses are not disclosed to each other.

Please do not send the Inkpath code in a general post-event email. 

Feedback survey URLs may be sent after the event, but the preferred method is to share the link in the session as this is shown to yield a better return rate.

If you receive any feedback from attendees by email or other routes, so not in the feedback form, please enter the details in the feedback form yourself.

Please note: Any files sent to attendees must meet accessibility requirements.