Library Skills: synchronous (live and face to face) training guide

The cover contact is a colleague(s) in a pre-arranged agreement to provide cover for liaison or skills in the absence of the colleague responsible.

• Planned absence
• Unplanned absence

• The skills trainer / liaison librarian will give notice of planned leave. Where planned leave is for more than 2 weeks, they should consult with you with as much notice as possible and discuss additional cover support if deemed necessary.
• Make best efforts to provide cover as agreed with the absent colleague. Where you are unable to provide cover, refer to Process for referring / triaging requests for one-to-one appointments in the absence of the skills trainer.

• The line manager of the absent colleague should make you aware of the absence.
• Make best efforts to provide cover as agreed with the absent colleague. Where you are unable to provide cover, refer to Process for referring / triaging requests for one-to-one appointments in the absence of the skills trainer.
• In the case of unplanned absence, colleague(s) in a regular cover arrangement would not necessarily be expected to be able to provide cover:
  • at short notice;
  • where the support or session requires specialist expertise;
  • where the session is a group session arranged for an academic programme;
  • in cases of extended absence (more than 2 weeks);
  • where their capacity does not allow.

This guidance has been agreed by: Angela Young, Lindsay Ure, Kate Cheney, Anna Di Iorio, Michelle Wake.

Please contact us if you have any comments or suggestions for improvements.