Zotero

• Open the Word document that you wish to work in.
• Click on the Zotero tab. You should see the Zotero Plugin. 

• Place your cursor where you want your citation to appear in your Word document and click on Add/Edit Citation.

• The first time, you might see a Document Preferences dialogue box. This will give you the option to select the citation style you want.  

After you have made your selection, the Citation dialog box will appear. 

• Type a few letters of the reference you want to find, for example, the surname of the author or a title. You will see a list of references. 
• Click on the one you want to add and then press the Enter key on your keyboard

Via the Citation dialog box you can insert multiple citations:. 

• On the bottom left corner of the Citation dialog box you will see a Mutliple Sources... button click on it an new panel will open to the right of your list of references.

• Select the sources you want to add and use the little green arrows to move them to the side panel, or up and down the list.
• When you have selected the sources you want to add to your citation, click ok.

To insert extracted annotations to a text in a Word document: 

• Click on the Insert Note button and a search box will appear.         

• Find the annotations you want to import  - you can use a keyword from the title, to find this or a tag name you have used.
• Select the Annotation you want to add and then press the Enter key. Your annotation will then appear in your document.

If you are working on a project or on a shared document with a group of colleagues, you can create a Zotero Group Library which you can use share references. 

When you insert citations into your Word document, you can choose to search references in a particular group by selecting that group from the Add/Edit Citations dialogue box and then then by selecting references from those in the group.